We are here to help you move forward. Learn about Salesforce Care for Small Business.
- Free for 90 days
- Easy Setup
- Free In-App Support
- Get sales and customer support tools for up to 10 users
- Manage contacts, accounts, and support cases
- Track emails and meetings automatically
- Create custom reports and dashboards
- Manage support across email, phone, chat, & social channels
Reviews from customers
See what’s being said about Salesforce Essentials on G2
It gives me one place to store all of my job information, track my bids, look at my sales, set reminders, track emails and phone calls, keep track of projects and store contacts.
Read the full review“It gives me one place to store all of my job information, track my bids, look at my sales, set reminders, track emails and phone calls, keep track of projects and store contacts. It's really nice to have this all in one central location. This has gotten me more organized and made it easier to get reports quickly and easily.”
President and Co-Founder - Building MaterialsSmall Business (2-10 employees)
Salesforce will make sure we are organized and keeping conversations regarding opportunities under one point of truth.
Read the full review“We are solving our sales issues. We have many different avenues we receive leads, and Salesforce will make sure we are organized and keeping conversations regarding opportunities under one point of truth.”
OwnerSmall Business (2-10 employees)
Salesforce meets the standard for correspondence, documents and phone call note retention.
Read the full review“I am a registered investment advisor ("RIA"). An RIA receives government audits. Salesforce meets the standard for correspondence, documents and phone call note retention. I do not misplace client information and I have that information immediately when searching. Salesforce server response astounds. If your Salesforce is slow, the cause is not Salesforce."
President and Co-Founder - Building MaterialsSmall Business (2-10 employees)
Once we migrated over to Salesforce Essentials, we noticed our customers data, sales funnel and forecast were 100% accurate.
Read the full review“The largest problem that we faced prior to Salesforce Essentials was loss of data. Our core sales team was managing their sale funnel, forecasting data and closed sales via Excel spreadsheets. The cause of this problem was our past CRM would lose our data and would crash periodically. Once we migrated over to Salesforce Essentials, we noticed our customers data, sales funnel and forecast were 100% accurate. We didn't have to chase down old spreadsheets and save everything into our corporate share-drive or Box anymore. We also noticed this enhanced the integrity of our business with our sales agents and our business partners.”
Chief Executive Officer - TelecommunicationsSmall Business (11-50 employees)
It allows our business to share customer content across our entire Sales Team creating continuity and an easy sales process that everyone can follow.
Read the full review“Salesforce Essentials is a great CRM solution for new businesses. It allows our business to share customer content across our entire Sales Team creating continuity and an easy sales process that everyone can follow. As a Sales Leader, the important customer information is readily available.”
Founder/CROSmall Business (2-10 employees)
It gives me one place to store all of my job information, track my bids, look at my sales, set reminders, track emails and phone calls, keep track of projects and store contacts.
Read the full review“It gives me one place to store all of my job information, track my bids, look at my sales, set reminders, track emails and phone calls, keep track of projects and store contacts. It's really nice to have this all in one central location. This has gotten me more organized and made it easier to get reports quickly and easily.”
President and Co-Founder - Building MaterialsSmall Business (2-10 employees)
Salesforce will make sure we are organized and keeping conversations regarding opportunities under one point of truth.
Read the full review“We are solving our sales issues. We have many different avenues we receive leads, and Salesforce will make sure we are organized and keeping conversations regarding opportunities under one point of truth.”
OwnerSmall Business (2-10 employees)
Salesforce meets the standard for correspondence, documents and phone call note retention.
Read the full review“I am a registered investment advisor ("RIA"). An RIA receives government audits. Salesforce meets the standard for correspondence, documents and phone call note retention. I do not misplace client information and I have that information immediately when searching. Salesforce server response astounds. If your Salesforce is slow, the cause is not Salesforce."
President and Co-Founder - Building MaterialsSmall Business (2-10 employees)
Once we migrated over to Salesforce Essentials, we noticed our customers data, sales funnel and forecast were 100% accurate.
Read the full review“The largest problem that we faced prior to Salesforce Essentials was loss of data. Our core sales team was managing their sale funnel, forecasting data and closed sales via Excel spreadsheets. The cause of this problem was our past CRM would lose our data and would crash periodically. Once we migrated over to Salesforce Essentials, we noticed our customers data, sales funnel and forecast were 100% accurate. We didn't have to chase down old spreadsheets and save everything into our corporate share-drive or Box anymore. We also noticed this enhanced the integrity of our business with our sales agents and our business partners.”
Chief Executive Officer - TelecommunicationsSmall Business (11-50 employees)
It allows our business to share customer content across our entire Sales Team creating continuity and an easy sales process that everyone can follow.
Read the full review“Salesforce Essentials is a great CRM solution for new businesses. It allows our business to share customer content across our entire Sales Team creating continuity and an easy sales process that everyone can follow. As a Sales Leader, the important customer information is readily available.”
Founder/CROSmall Business (2-10 employees)
It gives me one place to store all of my job information, track my bids, look at my sales, set reminders, track emails and phone calls, keep track of projects and store contacts.
Read the full review“It gives me one place to store all of my job information, track my bids, look at my sales, set reminders, track emails and phone calls, keep track of projects and store contacts. It's really nice to have this all in one central location. This has gotten me more organized and made it easier to get reports quickly and easily.”
President and Co-Founder - Building MaterialsSmall Business (2-10 employees)