Small businesses are the heart of our communities, and we have a responsibility to give back. We are committed to supporting small businesses through this crisis, and so we are offering a special as part of the Salesforce Care for Small Business Program, which launched today, March 26, 2020. We’re offering assistance to small businesses through this crisis with a combination of free product and helpful content resources.
While the impact of the novel coronavirus on small businesses continues to evolve, one thing is certain: keeping customers front and center is more important than ever. By offering Salesforce Essentials for free, we’re helping small businesses engage and be more responsive to your customers. Salesforce Essentials is free for 90 Days, for up to 10 users, worldwide. This is for new customers only.
You can click on any one of the “Free trial” buttons on this webpage, and you will automatically qualify for this offer.
At the conclusion of the 3-month period, you can either convert to a paid subscription or let your trial expire. You can purchase an annual subscription or monthly subscription for Essentials. Paid subscription pricing remains unchanged with this offer. Please see the Essentials pricing webpage for details.
Salesforce is donating $5M to support small businesses across the globe facing hardship due to COVID-19.
In the US, we are awarding $10,000 grants each for a total of $3M and we partnering with Ureeka for the grant process. The application process is now closed but you can read more about the program at http://ureeka.biz/.
Internationally, we will distribute $2M to help small businesses in UK, Australia, and Canada. If you are in the UK region, please visit https://www.salesforce.com/uk/campaign/smallbusinessgrants for more details. We will update this space with additional details for Australia and Canada shortly.
Here are resources for non-US countries.
More than ever, small businesses need the tools to connect with their customers. With Salesforce Essentials, you get:
All the apps listed on this AppExchange small business collection page work seamlessly with Essentials.
We have additional content and workshop resources to help you through this difficult time.
Additional helpful content:
To add a user:
It’s that easy. Now you’re that much closer to collaborating with teammates.
We understand these terms can be confusing and overwhelming, especially if you’ve never used them before. That’s why we put this video together to help you understand what they are and why they’re important for your business.
First, you need to make sure your data is stored in a CSV file. Then, you can use the Import Wizard (step #4 on the Setup Assistant on the home screen) to add your data.
Need more info? This video covers the steps you need to take to import your data into Essentials. We also offer a great workshop on adding your data if you prefer talking to one of our friendly experts.
Use the Import Wizard (step #4 on the Setup Assistant on the home screen) in Essentials to import leads.
To see your leads:
List Views and the filters used with them determine how much of your data you can see. The good news? Changing your list view is a simple fix.
To see all your data, you can either:
Choose step #7 on the Setup Assistant on the home screen to remove all trial data.
We offer two payment options — monthly and annual. If you want to pay on a monthly basis, it’s $35 a month for each user. Otherwise, it’s $300 a year for each user up front, which comes to $25 a month.
To purchase Essentials:
Welcome to Essentials! We’re excited to help you build a better business.
To view your subscription:
To update billing info:
You can also reach our Customer Service Billing team here.
To change the home screen layout:
This will take you to a page layout of what your home screen currently looks like. And voila! You can now move or erase components on your home screen. Need more info? This article walks you through the steps. You can also learn more about customizing dashboards in one of our hands-on workshops.
To create a support ticket:
Friendly reminder to give our support team as much context and info you can provide so they can better help you.